2). Briefly outline an example of collaborative conflict resolution that you have engaged in. Contrast that with competitive conflict. Which was more satisfying to you? To the other party?
Collaborative (and Consensus) conflict resolution means “win-win” in group. In Harris and Sherblom’s text who offer, “ Consensus requires carefully defining the issues…being open, careful…but they focus on the problem solving issues not personalities or position (McNary,2003)” (p.250). In this statement, the authors express the collaborative (and consensus) conflict resolution depends on open-mind, careful consideration, and listening that will bring the problem solving at the end. In addition, Harris and Sherblom also say, “The resolution should reflect the process itself, as well as the substance of the ideas discussed…That resolution will ideally satisfy all participants” (p.250). In their indication, we have known the collaborative resolution also based on the satisfaction by participants after discussion.
Competitive conflicts resolution means “win-lose” in group. In Harris and Sherblom’s text who say, “It is marked by self-interest, rather than mutual interest, and by an assumption of a limited resource and limited possibilities for gain” (p.253). In this sentence, we understand that the members are very interesting in their own decisions and outcome rather than mutual interest.
Under these two resolutions, I choose the collaborative resolution and would like to share an example for myself. When I want to have dinner with my two children, I prefer to eat Chinese food but they like to eat Japanese food because these are their favorites. In order to avoid any conflicts, I always have the collaborative resolution that we conclude to have the buffet in the restaurant because the buffet serves many varieties of food. Under this issue, both parties are in “win-win” position with problem-solving issues.
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Kam,
ReplyDeleteYou had an interesting post about conflict resolution. I say that its interesting in a good way, because sharing your story, you said you chose collaborative resolution which means win win in a group. You said that you would prefer Chinese food but your two children would like to eat Japanese food because that is their favorite food to eat. Then you said you would comply with a buffet because it has varieties of food. I think that is the definition of collaborative resolution. You used a really good example, especially with food. My family does the same thing when it comes to food, we too also decide going to a buffet. Great Post